Cookie & Policy
This Cookie Notice describes different types of cookies and other tracking technologies we use for our services on our websites and in our apps. You will also learn how we use them and what options you have to manage cookies.
- What are cookies?
- How are cookies used at Asana?
- Types of cookies we use
- Duration of cookie storage
- Cookie management
- Disable cookies
- Changes to this notice
- Contact us
What are cookies?
Cookies are small text files that are downloaded from a website to your computer or mobile device through your web browser or mobile app when you visit a website or other online service. Cookies store information about your use of an online service. This allows the website to recognize your device, provide features, improve your user experience (for example, remember your preferred language), analyze usage patterns, and personalize content and advertising.
When we say "cookie," we don't mean those yummy cookies with chocolate chips. Rather, we're talking about online tracking tools and technologies, such as web beacons (also called tracking pixels). Like cookies, web beacons allow us to analyze how visitors to our websites use Asana and provide us with personalized content. Web beacons may also be included in emails we send to determine whether they have been read or acted upon. For more information about cookies, please visit www.allaboutcookies.org
How are cookies used by Asana?
Information related to your login. This allows us to recognize that you have already logged in, or to ensure that you can stay logged in if you leave the site.
The number of visitors, the frequency of use of the websites and apps, the pages viewed, the clicks made and the total duration of use.
The name of the website that was visited before you visited our websites and mobile apps
Information about your browser, your IP address, your browser settings
Whether or not you are visiting the website for the first time
Your display settings (e.g., layout, size settings, language, etc.).
Here are some examples of how we use this information collected through cookies:
To keep track of the tasks you are involved in so that you have access to them each time you log in
To customize your visit to our websites and mobile apps based on the settings you have previously made
To customize advertising and marketing messages to you based on our understanding or that of our third-party vendors to highlight features we offer that may interest you
To analyze user trends to improve our website, mobile apps and services and learn how we can offer you new services
Visit our cookies table for more details about the specific cookies used for these purposes.
Types of cookies we use
Some of the cookies we use are so-called first-party cookies. These are created by us and ensure the proper operation of Asana as well as for usage analysis. We also allow certain third-party vendors to place third-party cookies to enable third-party features or functionality or to assist us with our analytics and advertising activities.
Mandatory Cookies: These cookies are mandatory in order to provide you with certain features. For example, they allow you to access secure areas that require registration and to set your privacy preferences. Because these cookies are essential to provide services to you, they cannot be disabled.
Performance Cookies (also commonly known as Analytics Cookies): These cookies allow us or our analytics service providers to collect information and statistics about how you and other visitors use our Services. This information helps us improve our services and products for the benefit of you and other visitors.
Functionality cookies: These cookies are used to provide advanced features, such as chat support, easier form filling, personalization of content according to your preferences, and selection of your communication settings. If you do not enable these cookies or choose to disable them in the future, it may affect your use of certain features.
Targeting cookies: these cookies, provided by our external advertising partners, collect information about your browsing habits as well as your preferences for various features and services. They also allow us to perform audits, research, and reports to better assess when advertising content was displayed and how successful that content was. This information also then enables us and our third-party advertising providers to display more relevant advertising content.
Social media cookies: These cookies are used when information is shared via a social media sharing button (e.g. a "Like" button). Likewise, when you link your account or engage with our content on or through a social network site such as Facebook, Twitter or Snapchat.
Duration of cookie storage
Depending on whether they are temporary or persistent cookies, the duration of data storage on your device varies.
Session cookies. We use temporary cookies, called session cookies, on our secure pages to assign and register a session ID. This allows you to visit and use our sites and services without interruption, and provides us with parallel internal reporting. These cookies expire as soon as you close your browser.
Persistent Cookies. These cookies are used by us and our third-party vendors to track visitors' browsing behavior over time or to provide additional functionality or customization. They may remain on your device for different lengths of time depending on their function. This ranges from 24 hours to a week, to several years. These cookies remain even after you close your browser and can be used to recognize your device when you reopen your browser and access our websites and apps again.
All visitors. There are several ways in which you can manage the cookies that are placed on your devices. As mentioned above, deleting or disabling cookies may affect your ability to use certain features and functionality. We do not currently respond to "Do Not Track (DNT)" signals.
Browser Settings. You can disable and/or delete most cookies through your browser settings. Because the procedure for enabling or disabling cookies varies from one web browser to another (e.g., Safari, Chrome, Mozilla Firefox), you should refer to the help menu of your particular web browser for more information about cookie settings. You can also configure your browser at any time to inform you when you receive a cookie. This allows you to decide whether or not to accept it. Please note that it is currently not technically possible to synchronize your settings across the different browsers and devices you use. For this reason, you will need to set them accordingly on each browser/device you currently use, as well as each time you use a new browser or device.
If you choose to disable cookies, you can still use certain areas of our services and websites. However, some useful features may no longer be active. This depends on which cookies you disable. For example, you may no longer be able to use our chat function to ask important questions. Furthermore, the content you see may no longer match your preferences.
Please note that after you disable one or more cookies, we may continue to use the information that was collected by those cookies prior to disabling them. However, we will no longer collect new information about a cookie once it has been disabled.
Changes to this notice